Privacy policy

Privacy Policy for Etnodim

Effective Date: June 6, 2023

Welcome to Etnodim. We specialize in embroidered clothing and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with U.S. laws, including the California Consumer Privacy Act (CCPA) and other applicable state and federal regulations.

By using our Site, you agree to the terms of this Policy. If you disagree, please discontinue use immediately.

Key Definitions

Personal Information: Data that identifies or relates to you (e.g., name, email, phone number, IP address).
User: Any individual accessing or using the Site.
Cookies: Small text files stored on your device to enhance Site functionality.
CCPA: California Consumer Privacy Act, granting California residents specific data rights.

Age Restrictions

Our Site is not intended for users under 13. We do not knowingly collect data from children under 13 without parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA). If you believe a child has provided us with information, contact us immediately.

Information We Collect

Provided by You:
- Name, email, phone number, shipping address, and payment details when placing an order.
- Communications (e.g., customer support inquiries).
Automatically Collected:
- IP address, device type, browser, and browsing behavior.
- Cookies (manage preferences via your browser settings).

How We Use Your Information

Process orders and deliver our embroidered products.
Communicate about orders, promotions, and updates (with your consent).
Improve Site functionality and user experience.
Comply with legal obligations and prevent fraud.

Sharing Your Information

We only share data with trusted third parties necessary to fulfill your orders, including:

Payment processors (e.g., Stripe, PayPal).
Shipping carriers (FedEx).
Marketing platforms (with opt-out options).

We do not sell your Personal Information.

VIRTUAL TRY-ON

A virtual fitting room powered by PRIMIR.AI is available on the website. Your photos are transmitted to the platform to generate a visualization of how the selected item may look on you. Data is processed in accordance with PRIMIR.AI’s policies and rules (Terms of Use and Privacy Policy).
By uploading a photo, you confirm that you hold the rights to it and that it does not infringe upon the rights of any third parties.
The virtual try-on is for demonstration purposes only. It helps you visualize how an item may look but does not guarantee an exact result. The try-on results do not constitute a product description and may not be considered a recommendation to purchase. The final decision to place an order is made by you independently.
Images in the try-on may differ from the actual appearance of the product due to photo quality, lighting conditions, device settings, or the specific features of PRIMIR.AI algorithms. The try-on does not alter the physical characteristics of a person or a product and is not used for biometric identification.
The Seller has technical access to the try-on results solely for the operation of the service and does not use them separately.
The Seller does not develop PRIMIR.AI and is not responsible for its technical features, algorithms, or any possible inaccuracies in the try-on results.

Data Security

We implement industry-standard measures (encryption, secure servers) to protect your data. However, no online method is 100% secure.

Your Rights

Access/Delete: Request details or deletion of your data by contacting us.
Opt-Out: Unsubscribe from marketing emails via the “Unsubscribe” link.
CCPA Rights: California residents may request disclosure or deletion of data and opt-out of sales (if applicable).

Data Retention

We retain your information only as long as needed for order fulfillment, legal compliance, or business needs.

Policy Updates

We may update this Policy periodically. Changes take effect upon posting on the Site.

For questions or to exercise your rights:

Email: [email protected]

With warmth and respect for your privacy,

Etnodim