EXCHANGE AND RETURN
All our products (women's, men's and children's embroidered shirts) are subject to exchange or return.
This is possible under the condition that the product has not been used, is in good condition and has a sales receipt or proof of purchase.
Within 31 days from the moment of purchase, our customers can return or exchange the product at the address:
Kyiv, str. Verkhniy Val, 58, Etnodim store.
Shop opening hours: weekdays from 10:00 a.m. to 7:00 p.m. / weekends from 11:00 a.m. to 7:00 p.m.
Also, you can exchange or return the product by sending it to us via Nova Poshta.
Information for forwarding:
Kyiv, branch No. 8 (33 Naberezhno-Khreshchatytska St.).
Recipient: Ivan Serhiyovych Korniychuk, tel. +380979347762
Returns are sent at the expense of the sender, exchanges at the expense of the recipient.
After receiving the parcel, within 1-2 days, the store manager will contact you and clarify all the details regarding the exchange or return.
Funds are returned within 14 banking days (Terms of refund depends on the payment method).
In case of additional questions regarding the exchange and return of these products,
call +38 097 888 92 92